Vastrhouse Return & Refund Policy

At Vastrhouse, we only accept returns for defective or damaged items. Your satisfaction is our priority, and we strive to provide quality products.

Defective or Damaged Items:

• If you receive a defective or damaged item, you must contact us within 4 days of receiving your order.

• A video proof from the moment you open the parcel is required for verification.

• Once verified, we will offer a replacement or refund as per your preference.

How to Initiate a Return:

1. Contact our customer support at +91 81404 64573 with your order details and video proof showing the defect or damage from the time of parcel opening.

2. We will review the video proof and provide further instructions.

3. If approved, we will process your replacement or refund within 4 business days.

Refunds:

• Refunds will be issued to the original payment method.

• Shipping fees are non-refundable unless the item is defective.

• Exchange is possible in any case, but the shipping charge will be borne by the customer.

For any questions, feel free to reach out to our support team at +91 81404 64573.

Thank you for shopping with Vastrhouse!